Answers for administrators and buyers: what the 14-day trial of a Vitextra product includes, what users see when the trial ends, what happens to the web parts, their settings and your data when a subscription is cancelled or expires, how to restore access, and what the Trial, Active, Expired and Suspended statuses mean.
Troubleshooting guide for the license messages of Vitextra web parts in SharePoint Online and Microsoft Teams: the trial-ended message, the Expired and Suspended statuses and an empty About group - their causes (no license assigned, wrong Tenant ID, license for another product, cancelled subscription, blocked license service) and how to fix each one.
Find the unique identifier (Tenant ID) of your Microsoft 365 tenant from the About section of any Vitextra web part property pane. The Tenant ID is required to assign a license for Vitextra products.